I frequently eat in restaurants. As time allows when traveling I search out unique locally owned and well-rated restaurants...
Lagniappe in Cajun cooking is a little something extra that makes all the difference. Each time we publish for...
In November we did a leadership training event for a sales team in California. We had the good fortune...
Lagniappe in Cajun cooking is a little something extra that makes all the difference. Each time we publish for...
Things go wrong and customer expectations are missed – sometimes significantly. What matters and what builds customers for life...
I’m a hardware kind of guy. Every weekend I spend time and significant money at McDaniels Do-it Center, one...
I ride a motorcycle and I think that in most cases planning where I will stop for the night...
My expectations for service from telecom and computer companies are not high. I have been shocked recently by several...
Tom Sullivan, DVM, the animal eye specialist and his support team at Animal Eye Clinic in Seattle have earned...
Dale Boedry is the produce man at my local grocery. I like to cook so I come in contact...